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405 Tryon Rd Raleigh, NC, 27603
  • MON: 7:30AM - 5:30PM
  • TUES: 7:30AM - 5:30PM
  • WED: 7:30AM - 5:30PM
  • THUR: 7:30AM - 5:30PM
  • FRI: 7:30AM - 5:30PM
  • SAT: 7:30AM - 1:00PM
  • SUN: Closed
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5220 Atlantic Ave Raleigh, NC, 27616
  • MON: 7:30AM - 5:30PM
  • TUES: 7:30AM - 5:30PM
  • WED: 7:30AM - 5:30PM
  • THUR: 7:30AM - 5:30PM
  • FRI: 7:30AM - 5:30PM
  • SAT: Closed
  • SUN: Closed
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Service Writer

Duty Tire & Service Center has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team in Triangle, NC.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for:

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and Duty Tire & Service Center customers.
  • Inspecting vehicles and accurately diagnosing problems
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be:

  • At least 18 years old
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Available to work weekends and some holidays

Click here to submit your application for this position.

associations

  • Garner Little League
  • ASE (Automotive Service Excellence)
  • Car Care Aware
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WHAT OUR CUSTOMERS SAY

I'm a big fan of Duty Tire and Auto. I learned of it from my son who learned of it from his boss. I wish I had learned of Duty Tire and Auto years ago. I have now had them repair several cars, including A/C repair and new tires on a old Odyssey, timing belt and water pump service on a Pilot, and evaluation of an old Suburban. Every time their prices have been fair, the communication straightforward, and the service top notch. I particularly appreciate the way they don't try to sell services. They understand that doing maximal possible maintenance on an old car is often not the a common-sense approach. To give one example, I took a 20 year old truck in to them recently and after their evaluation, Chris told me candidly that he would not recommend putting more money in the truck. How often does a mechanic give that kind of advice that means less work for them? All that to say they have earned my business going forward. , 09/26/2025

Duty Tire & Service Center

Duty Tire & Service Center 405 Tryon Rd Raleigh, NC 27603 919-772-6100
Duty Tire & Service Center 5220 Atlantic Ave Raleigh, NC 27616 919-862-8500

Ask any car or truck owner in Triangle who they recommend. Chances are they will tell you Duty Tire & Service Center.